Six things, and combinations of them.
Most projects start as one and grow into two. Every one of these is quoted at a fixed price after a Blueprint, in writing, before the build starts.
AI systems and automation
The useful version of AI in a small business is rarely a chatbot. It is a system that reads the messy input, applies your rules, and hands a person a decision instead of a pile of work.
Before anything is committed we run a small evaluation on your real data, so you can see how often the system is right and where it fails. Every deployment includes a way for a human to check, correct and override, because a system nobody can correct is a system nobody will trust.
What you get
- A defined use case with a measured accuracy baseline on your own data, before build.
- Document, invoice or form processing that outputs structured data into your systems.
- A question-answering assistant over your files that cites its sources and admits uncertainty.
- A review queue and audit log, so a person always holds the final decision.
Mobile apps
Most SMEs do not need an app. The ones who do usually need it for a specific reason: field staff working without a signal, customers booking on the move, a loyalty programme that lives on a phone rather than a card.
We start by testing whether an app is the right answer, because a good mobile website is cheaper and often better. If an app is the right answer we build it properly: native where it matters, cross-platform where that saves money without costing quality. We also handle the parts most people forget, including store submission, review rejections and the update process a year from now.
What you get
- Published apps on the App Store and Google Play.
- Offline handling, so the app still works in a basement or a warehouse.
- Push notifications with a schedule you control, not a permanent nag.
- A release process documented well enough that another developer could take over.
Websites and web apps
A business site has two jobs: convince someone, and let them act. Everything else is decoration that slows the page down. We build fast, accessible sites in clean HTML and CSS, and add complexity only where it earns its place.
Where you need real functionality behind the front page, such as accounts, bookings, dashboards or payments, we build that as a proper web application rather than bolting plugins onto a template. You get something you can edit yourself for the routine changes.
What you get
- A responsive, accessible site meeting WCAG 2.1 AA, tested on real devices.
- Core Web Vitals in the green, with the numbers shown to you before launch.
- A simple editing setup for the content you change often, such as prices, hours and posts.
- Analytics and Search Console configured, with a plain-language guide to reading them.
Business systems and internal tools
Nearly every growing company runs on one fragile file. It has fourteen tabs, three people who understand it, and no backup worth the name. Replacing it is unglamorous work and it usually returns more than anything else on this page.
We map how the work actually happens, including the shortcuts staff invented that nobody documented, and then build a system that matches it. The goal is that your team stops maintaining a workaround and starts doing the job.
What you get
- A working internal system for the process you name, with roles and permissions.
- Migration of your existing data, checked row by row against the original.
- An audit trail showing who changed what, and when.
- Training for your team plus recorded walkthroughs for whoever joins next.
Integrations and data
Most companies do not have a software problem. They have five pieces of software and a person copying between them. Integration work removes that person from the loop and gives them their week back.
We connect accounting, e-commerce, CRM, payments, messaging and whatever else is in the stack, then make the connection resilient enough to survive an outage without losing records. Where an API does not exist we find another route, and tell you honestly what that route costs to maintain.
What you get
- Working two-way sync between the systems you name, with conflict rules agreed in writing.
- Retry and alerting, so a failed sync tells someone instead of failing quietly.
- A single dashboard or report combining data that currently lives in separate tools.
- Documentation of every connection.
Ongoing support and maintenance
Software does not sit still. Operating systems update, APIs get retired, certificates expire and store policies change. Left alone for two years, a working app becomes a rebuild.
Support is a monthly arrangement covering the boring upkeep that prevents that, plus a response time you can rely on when something is actually down. It is optional, and stopping is one email.
What you get
- A stated response time for outages, agreed before you sign.
- Security patching, dependency updates and platform changes handled before they break you.
- Monitoring and backups, tested by restoring from them, not just by turning them on.
- A short monthly note on what changed, what it cost, and what is coming.
Tell us what is not working.
A process held together by spreadsheets. An app that should exist. A pile of documents someone types out by hand. Describe it in a few sentences and we will tell you what it would take to fix, or whether it is worth fixing at all.
The first call costs nothing.